Frequently Asked Questions
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Find answers to the most common moving questions right here
This is mostly up to you and how flexible your moving date can be. If you know that you have to be moved out of your current home at a specific date, then it is advisable to book your move as soon as you know that date. You might want to also consider that days, like weekends or the weeks at the beginning or end of any given month, can be very busy times for moving companies and therefore making scheduling your move a tad more tricky. Rule of thumb, the sooner you can schedule your move, the less stress you will have, come moving day.
Your movers will certainly disassemble your furniture and then reassemble it at the new destination. Just make sure to point the furniture out to your moving consultant, who does your in-home estimate and we will have this service included in your moving quote. There are some specialty furniture pieces, like pianos, pool tables, heavy statues or the like that require special attention and go beyond the scope of regular disassembly and reassembly. Please contact our moving consultants to make sure, your specialty furniture is taken care of during your move.
While our movers and packers at Smooth Move USA take great care to avoid any damage or loss to your goods, there can always be unforeseen events. If you feel that your items need more than the minimum insurance per pound, please contact one of our courteous moving consultants and we will assist you in finding the right insurance coverage for you.
How long your or any move takes, depends on a number of different factors, for example, are you moving long distance to another state or are you moving locally within your city, also what time of the year are you moving, if you live in a region that has winter conditions. Please speak to one of our team polite members and we will strive to meet your time requirements.
In order to receive an accurate moving estimate, it is important that you provide your moving consultant with as detailed information as possible.
Omitting to mention additional items that need to be moved at the time of the estimate, might not only increase your moving cost, but might also result in the moving crew not being able to accommodate you. The crew might arrive without the equipment needed or with not enough movers or trucks, as they would expect different circumstances.
Moving can be very stressful for pets and there is no place in the moving truck that would be appropriate for pets to be transported in due to liability and safety reasons. To keep the moving trauma for your pet as small as possible and to ensure its physical and emotional well being, it would be best to secure a friend or neighbor to watch your pet or book a place at a professional kennel facility, where your pet can stay during the move.
The easiest and most effective way is to decide on a labeling system. You could either use color coded labels that you assign to each room or mark your boxes with the names of the room, they are supposed to go to. For example MB for master bath; LR for living room, MBR for master bedroom or yellow labels for the kitchen and green labels for the dining room. The best way is to mark your items on three sides to ensure that the label can be seen, regardless of the side the box is set down. Please ensure to stay consistent with your labeling that way it will be easy and swift for you and for your movers to identify where which box is supposed to go.
Hazardous items, like firearms, paint cans, propane gas tanks and the like cannot be placed in the box of the moving truck, due to the risk of catching fire or explosion and therefore endangering your other belongings. You may want to consider to discard them or very carefully move them at your own risk. For any questions regarding your gas- or fuel-operated items, please contact your moving consultant, who will be happy to assist you.
TRUSTED - DISCRETE - PROFESSIONAL
These are some good folks in Bakersfield..they repositioned my load for weight reasons. 100$. Good folks.Ric G.10/03/2018
We hired Smooth Move to move some very heavy furniture from a 2nd story townhouse bedroom to our house. They were on time and were professional, courteous and got right to it. There was no damage to the furniture or... read moreJohn B.2/10/2018
This crew is made of top notch professionals. They were fast and efficient. I can honestly say the absolute headache of moving was made much easier by them.Karen B.11/04/2017
Words can't describe how awesome Smooth Move USA is. I needed to move my furniture into my new home and I had no idea who I should call. A friend recommended Smooth Move. The reviews and word of... read moreJeniffer R.8/26/2013
Great service! Reliable and fast. Chris was easy to work with and the price very reasonable. They moved our solar business office (Energy Remodeling) from one location to another in Bakersfield. We'll use them again for any future moves. Thanks again!Energy R.1/14/2016
Today was moving day from a home I have owned for 23 years. You can imagine how much I had. Kevin was my moving consultant & he was very nice. Tomas & Mike had the hard part of moving my... read moreVickie S.10/01/2018
Chris, Kevin and Carlos and his team were so great to work with! They were so kind to me and went above and beyond what was expected of them. Thanks for making our move a lot less work and hassle...... read moreEmily H.9/28/2018
Smooth Move did a fantastic job moving our entire house in one day from Bakersfield to Nipomo. Carlos Davids and the crew handled our goods with great care. Thank you.
One note: make sure you go through the contract closely.... read moreWilliam A.9/03/2018
Move to Bakersfield Ca from Burbank. Crew was quick and helped pack items that I had not finished. Best possible result from a tough move of entire household.
Recommend for any jobs to or from Bakersfield
Great company! Wish they would offer a prorate it took less then an hour(and they showed up 15 min late) and was charged the full($314) allotted time of 2 1/2 hours. Which I understand staff has to be paid but... read moreLily G.5/18/2018
I recently moved from Bakersfield, CA to Mesa, AZ using Smooth Move. My wife and I were being relocated for work but as the way things go these days, were responsible to pay out of our own pocket for the... read moreSteve S.5/10/2018
Fantastic moving company!!!
We had another moving company booked to help us load our moving truck so we could move out of state the next day. However, our original movers never showed up. They had the wrong date down. We... read moreKaitlin F.4/24/2018
Jose, Michael, and Oscar came to move me on Thursday and I am just getting around to writing this review as I just found a second to sit down from moving. Smooth Move gave me the best price and the... read moreSara R.2/25/2018
If you need movers, look no further! We ended moving from a 2 bedroom apartment to a 4 bedroom home. The job was done within the three hour estimate and the movers were personable and professional. As cliche as it... read moreJoanna M.11/27/2017
We used this company 10 years ago when it had different owners. We were pleased with them then, so we naturally looked them up when we needed to move again. The new owner is even better. They are very professional... read moreBeth E.10/28/2017
Smooth Move's Jose and his crew moved us from old home in Bakersfield and Jose and another crew moved us into our new home in Beaumont, Ca. Both crews Did a great job. They were careful with wrapping all the... read moreCaryl K.10/27/2017
We had Smooth Move USA move our VERY heavy stuff to storage for us. I called on Friday, the 1st of September, we got our estimate on Tuesday, the day after Labor Day, and they were at our house at... read moreP C.9/10/2017
I had a great experience with Smooth Move, and definitely plan on using them again. My job was a small one: move from a 1250 square foot apartment to a 1050 townhome. It was done in 3 hours, which was... read moreVanessa H.8/15/2017
I needed a moving company for a local move in Bakersfield. I called Smooth Move and Keith came out the next day to give me an estimate. I scheduled the move for a couple of weeks later. Nick, Mike and... read moreBecky L.8/14/2017
We had Smooth Move move us from Bakersfield to Carlsbad, California.
Moving is always a traumatic, but this was a fabulous experience. From our first contact with Keith, who made all of the arrangements, estimates, and scheduling, to the final destination,... read moreBruce J.6/26/2017
Great moving company! Helped with my families relocation from Bakersfield to Sacramento. Packed everything at our house for us and delivered it in a very timely manner. Employees are very friendly and hard working. Price was very reasonable and I... read moreBrian D.5/30/2017
We did not plan to hire anybody, and planned to move everything ourselves. It turns out that the job was much too large for two people. We had to finish the move that day because they were coming to pick... read moreBob T.5/25/2017
Great movers! We moved from a home we had for 25 years to a new home! Keith worked with us when we moved the date several times due to an issue with our buyers escrow. His crew was on time... read moreCindy W.3/20/2017
Best movers hands down. I've used them multiple occasions. Always on time. Always impeccable care. Most recently I moved into my new office and had Daniel, Jesse and Ryan as my movers. They got giant heavy furniture through my glass... read moreElizabeth L.3/17/2017
I used Smooth Move for an "In Town" move. I don't think people realize how affordable this is. Maybe not as cheap as buying pizza for a few friends that have pickup trucks... but well worth it! Gabriel and Luis... read moreMichael W.1/27/2017
My family and I had to move my dad from Bakersfield to North Hollywood after my Mom passed away. Smooth Move lives by their name. This was in October, and I feel terrible that I can't remember the two men... read moreElizabeth B.12/17/2016
My wife and I hired these guys to help us move, and we had a great experience with them. We had a lot of concerns going in: moving a 2-br and 1-br apartments (separate locations) into a 5-br house, because... read moreMike R.12/05/2016
Best moving experience that I have ever had. I was very satisfied with the service from scheduling to the actual move. Mike and Chuck did a great job moving all of our belongings and were very conscientious with the new... read moreJason M.11/11/2016
I moved twice last year. First from the Dallas area to Bakersfield and then months later from my Bakersfield apartment to my Bakersfield home. I waited a year to review because it is my experience that things show up after... read moreEileen P.9/19/2016
I would 100% recommend this place to anyone who is looking to move. I was moving from Bakersfield to Oceanside so I called many places before I talked to smooth moving and nobody I talked to was as professional as... read moreJack G.8/31/2016
I recently moved into a new home and used Smooth Move. I can't say enough about the job they did. Nick and STEPH were hilarious and had energy like you wouldn't believe. I'm glad those two were the ones that... read moreRobert H.8/25/2016
My parents hired Smooth Move to accomplish a move here in Bakersfield. My parents are not easily impressed, yet they could not stop raving about how great these guys were. They took great care with the furniture and made sure... read moreEmily M.7/13/2016
Have used this company 3 different times & each time they arrived on time, were careful with all our furnishings & were very respectful.
They are affordable & would definitely recommend this company to anyone looking for a Smooth Move!Patty B.5/03/2016
The movers were knowledgeable, rap on my furnishings and moving blankets to protect them, very friendly and professional. Very hard-working. I took off one star for being an hour and a half late for the appointmentRobert M.4/13/2016
Smooth Move did an excellent job moving me & all the extra stuff I had.....I hate moving, and hopefully won't be doing it again any time soon! but they made the experience so much easier/enjoyable than I ever thought possible.... read moreDebbie K.2/15/2016
I recently had to relocated from Bakersfield, CA to San Diego, CA and was in desperate need of a moving company. My fiancé and I did some research and decided to go with Smooth Move USA. Going into the move... read moreJonathan N.1/19/2016
Smooth Move USA is the best moving company I have ever done business with! I have moved multiple times throughout the year and it was difficult finding a trustworthy moving company to get the move done at a reasonable price.... read moreRory G.1/19/2016
Smooth Move USA is a very professional company they were able to get our move done in 1 day. Without them we would of spent 2 days or more. They wrapped all our stuff and carefully moved everything. If I... read moreJeremy M.1/18/2016
We called and Keith came out to provide us with an accurate estimate by viewing the rooms, furniture, appliances and boxes we had. The team of movers showed up on time and did a fantastic job. Anything wooden was covered... read moreTrina W.1/08/2016