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I was very impressed with Keith’s professional demeanor and flexibility to work with my challenges of my new home closing date changing. All the men moving me were awesome and careful with all my furniture and belongings. I would recommended... read moreI was very impressed with Keith’s professional demeanor and flexibility to work with my challenges of my new home closing date changing. All the men moving me were awesome and careful with all my furniture and belongings. I would recommended this company to everyone. Thank you. read less
Google U.1/02/2020You hear stories about moving companies so we approached this with trepidation. It was our first move that wasn’t do it ourself. Well, we didn’t have to worry. These folks were great. They did what they said they would do... read moreYou hear stories about moving companies so we approached this with trepidation. It was our first move that wasn’t do it ourself. Well, we didn’t have to worry. These folks were great. They did what they said they would do for the price we were quoted and were always on time. They packed us quickly but carefully and as we are unpacking, I can see there is a real art to packing and it takes a professional. I had no idea the skill involved in packing and boxing items. I think the driver who did the loading had a computer for a brain. He fit things in like a jigsaw puzzle with not a bit of wasted space but in the right order of heavy to light and took care with fragile items. I know I’m using a lot of words here. But it was fascinating. And the crew was professional and polite. I’d almost do it again. But not really- moving is hard. Yet, if we do move again, this is the company we will use. read less
Susan R.1/14/2020The move went more smoothly the we could have imagined. Both men who moved us are to be commended for their efficiency as well as their moving skills. We will definitely recommend Smooth Move to anyone in need of a... read moreThe move went more smoothly the we could have imagined. Both men who moved us are to be commended for their efficiency as well as their moving skills. We will definitely recommend Smooth Move to anyone in need of a moving company. read less
Google U.1/16/2020What can I say other than they are true to their name "Smooth Move". Keith came to our home and gave us a fair and BINDING QUOTE!On 11/14/19, Joe, Daniel and Ryan showed up 2 minutes early of our... read moreWhat can I say other than they are true to their name "Smooth Move". Keith came to our home and gave us a fair and BINDING QUOTE!On 11/14/19, Joe, Daniel and Ryan showed up 2 minutes early of our scheduled 8:00 a.m pack and pickup. They immediately got to work after doing a walk through with us just to make sure that we were all on the same page with what was to be packed and trucked. Every small item (lots of stemware & chinaware) was packed with the upmost care by Joe. I've never seen so much wrapping used before. Daniel and Ryan were equally careful when wrapping all of our furniture either in moving blankets or plastic wrap as needed. The following day they arrived at our destination in Las Vegas. With the same care previously exercised Daniel and Ryan unloaded and placed all of our belongings as I merely stood by and directed. Everything arrived without any damage or marks!Additionally, all of our zillion boxes were neatly placed in our garage with the ones we would need access to upfront. Thank you gentlemen for a job extremely well done!! read less
Elaine L.11/16/2019 -
Great move and great company!! Our move from Bakersfield to Arroyo Grande was completed with no issues and was completed quickly as planned. Louis and crew were on time, packed everything up nicely, and transported it the next morning. Unloaded... read moreGreat move and great company!! Our move from Bakersfield to Arroyo Grande was completed with no issues and was completed quickly as planned. Louis and crew were on time, packed everything up nicely, and transported it the next morning. Unloaded it and everything was perfect. They were easy to work with and very helpful. Will definitely use them again!! read less
Jerry S.1/29/2020I use this company for the second time they are reasonable careful responsible may be little late BUT they always make it right . That is customer service. Hadley is someone you can depend on the two movers i meet... read moreI use this company for the second time they are reasonable careful responsible may be little late BUT they always make it right . That is customer service. Hadley is someone you can depend on the two movers i meet are outstanding , they talk work perform like their own company . Nice team work thanks guys .
Andy Hailue
California read lessKing H.1/28/2020The guys from Smooth Move in Santa Rosa are great. My move cost less than the estimate quoted and the movers were careful and efficient. I had a couple of extra wooden shelves which they
even moved for free.
I... read moreThe guys from Smooth Move in Santa Rosa are great. My move cost less than the estimate quoted and the movers were careful and efficient. I had a couple of extra wooden shelves which they
even moved for free.
I was originally scheduled for 12-1pm with a 2 man crew, but due to the previous customer taking longer than expected, they arrived at 1:15. They added another mover to compensate me for my lost time. Very fair. Those three gentleman were able to move my heavy couch and full-sized elliptical machine down 8 flights of stairs without any trouble. Everything was padded for protection, including the walls and doorways
The also set everything up in the new house where I wanted to go. read lessLi L.2/07/2020This was a great end to a horrible moving experience! My household goods shipped from North Carolina and came in terrible condition. Regardless, of the condition of my belongings... Joe A. and Gilbert M. went above and... read moreThis was a great end to a horrible moving experience! My household goods shipped from North Carolina and came in terrible condition. Regardless, of the condition of my belongings... Joe A. and Gilbert M. went above and beyond in caring for each and every piece of my furniture. Taking extra time to wrap them, pack and unload them very carefully. I highly recommend "Smooth Move USA" based on the experience I had. I only wish they would have been the ones who moved me from the beginning. Thank you! read less
Sondra H.2/21/2020 -
Great group of guys and great customer service. Moving can be quite stressful and traumatic at times, but these guys know what they are doing. They allow you to be the boss for the whole duration of the move (my... read moreGreat group of guys and great customer service. Moving can be quite stressful and traumatic at times, but these guys know what they are doing. They allow you to be the boss for the whole duration of the move (my wife was definitely the boss at that time). She told the guys that she wanted to keep the move to the minimum 3 hours, which they responded to and had no objections. I didn't think they could do it, but lo and behold, they cleared a 1200 sq foot townhome full of stuff and moved to across town to our beautiful new home in 3 hours 10 minutes! If I were to move again, I would definitely use these guys! read less
Sitizen K.2/26/2020We called Smooth Move about 2 days in advance of our need to move our brother and mother into assisted living. They were one of two places recommended. Every one we worked with was friendly and helpful - from the... read moreWe called Smooth Move about 2 days in advance of our need to move our brother and mother into assisted living. They were one of two places recommended. Every one we worked with was friendly and helpful - from the office staff to the movers (Louis and his co-worker). They were very good about keeping me up to date with text messages as well. On the day of the move they arrived on time and took great care with the furniture they were moving. I would recommend them! read less
Sally B.3/10/2020Amazing!!! We've used Smooth Move for our own move and now for my grandmother's from her home to an independent living community. Thomas and Gilbert were beyond patient and considerate during this high emotion move. They did a great job,... read moreAmazing!!! We've used Smooth Move for our own move and now for my grandmother's from her home to an independent living community. Thomas and Gilbert were beyond patient and considerate during this high emotion move. They did a great job, were efficient and took so much of the stress of moving off our shoulders. We will continue to recommend Smooth Move to all of our friends and family who are moving both locally and across the country. read less
Whitney D.3/14/2020Smooth Move was so flexible with us when we had to change our moving date more than once! We loved our movers, they were so fun and had such positive attitudes. They worked so hard and fast and... read moreSmooth Move was so flexible with us when we had to change our moving date more than once! We loved our movers, they were so fun and had such positive attitudes. They worked so hard and fast and took great care of our stuff! They made moving way less stressful. I highly recommend Smooth Move!! read less
Mylissa D.3/19/2020 -
Great group of guys and great customer service. Moving can be quite stressful and traumatic at times, but these guys know what they are doing. They allow you to be the boss for the whole duration of the move (my... read moreGreat group of guys and great customer service. Moving can be quite stressful and traumatic at times, but these guys know what they are doing. They allow you to be the boss for the whole duration of the move (my wife was definitely the boss at that time). She told the guys that she wanted to keep the move to the minimum 3 hours, which they responded to and had no objections. I didn't think they could do it, but lo and behold, they cleared a 1200 sq foot townhome full of stuff and moved to across town to our beautiful new home in 3 hours 10 minutes! If I were to move again, I would definitely use these guys! read less
Gary C.2/26/2020Excellent service. Very considerate, polite & helpful movers. Using your company, “Smooth Move” was most cost effective segment of our move & relocation. Your employees: Carlos, Michael & Robert (not sure if Robert correct name) were polite, respectful, helpful &... read moreExcellent service. Very considerate, polite & helpful movers. Using your company, “Smooth Move” was most cost effective segment of our move & relocation. Your employees: Carlos, Michael & Robert (not sure if Robert correct name) were polite, respectful, helpful & extremely knowledgeable in moving logistics. I will surely recommend your Company & use Smooth Move if I move again. read less
Google U.4/27/2020 -
What an Amazing Experience! Smooth Move responded to a request to move me across town with less than 24 hours notice, Amazing! The crew they sent out were professional, hard working, and even funny at times in a positive way,... read moreWhat an Amazing Experience! Smooth Move responded to a request to move me across town with less than 24 hours notice, Amazing! The crew they sent out were professional, hard working, and even funny at times in a positive way, Amazing. They managed to store an entire three bedroom house into a 10x20x10 storage locker like grand masters of Tetris; Amazing! And they did all this for $400 less that the other estimate I received; Amazing!! Thank you so much Smooth Move, you saved my bacon on short notice and left me feeling terrific! Amazing!! read less
Duayne T.6/03/2020Very professional from the start. Excellent crew, easy to work with and accommodating. When job took longer, they honored the original estimate and gave me lower price. I would definitely use them again.
Bruce M.6/03/2020Everything from start to finish was great. From setting up the appointment with friendly staff, the estimator, and then finally the move. The crew showed up on time, finished super-fast and they were incredibly cool guys too. There was nothing... read moreEverything from start to finish was great. From setting up the appointment with friendly staff, the estimator, and then finally the move. The crew showed up on time, finished super-fast and they were incredibly cool guys too. There was nothing they couldn't handle. If you're moving, this is the company to use. read less
Kelly S.6/07/2020I would highly recommend this company! They were on time- efficient - careful- both professional and congenial- wore health masks for the COVID virus - went out of their way to accommodate me - and even cleaned the glass on... read moreI would highly recommend this company! They were on time- efficient - careful- both professional and congenial- wore health masks for the COVID virus - went out of their way to accommodate me - and even cleaned the glass on my china hutch as they put it back together! Thank you so much, you made a potential stressful day easy and left me happy client. read less
Google U.6/25/2020 -
The young men arrived on time. They were very courteous, polite, clean, and they answered all my questions. This move was very stressful for me and they kept reassuring me they would take care of everything not to worry everything... read moreThe young men arrived on time. They were very courteous, polite, clean, and they answered all my questions. This move was very stressful for me and they kept reassuring me they would take care of everything not to worry everything was going to be ok and everything turn out fine. read less
Google U.6/29/2020My mom and aunt recommended Smooth Move after they had a good experience, and I'm glad I went with them. Tomas, Jacob, and Gerardo arrived on time and were very friendly, professional, and polite. They didn't rush anything... read moreMy mom and aunt recommended Smooth Move after they had a good experience, and I'm glad I went with them. Tomas, Jacob, and Gerardo arrived on time and were very friendly, professional, and polite. They didn't rush anything and asked every time there was a question about an assembly/disassembly or where an item should go. They were also time-efficient, getting the job done in a little under the estimated time. The truck was plenty large enough for all of our furniture and belongings, and they were also otherwise well-prepared. Overall excellent and they will be my first choice for a future move. read less
Andy W.7/04/2020I recently used Smooth Move to relocate from Bakersfield CA to Rutherford NJ. I had I home visits from 2 national moving companies and from Keith Hough at Smooth Move. We have moved several times during a 41 years in... read moreI recently used Smooth Move to relocate from Bakersfield CA to Rutherford NJ. I had I home visits from 2 national moving companies and from Keith Hough at Smooth Move. We have moved several times during a 41 years in the oil business and always used a national moving company arranged by my employer. I told Keith I was concerned about selecting a "local" company and he provided enough information and references to make me comfortable, including that they are the movers for my former employer. I selected Smooth Move for a few key reasons. First the outstanding recommendations from my former employer and my realtor; second their knowledge of Bakersfield (we had two storage units as well as our home); third that all their workers are employees not contractors, and last they provide a fixed price bid not subject to change once the load is weighed (National movers only provide an estimate). Our driver was Carlos and he did an outstanding job of managing the move from packing/loading at two locations to very swift cross-country delivery (departed on a Wednesday and unloaded the following Wednesday) to a smooth unloading process. The cost was competitive with national movers and there was a definite personal touch of a local firm. I highly recommend Smooth Move. read less
Robert A.7/23/2020Have never experienced a relocate that was soo easy and gratifying. Everyone from the sales rep to the pickup, storage & delivery performed
beyond my expectations during this rather difficult 3 month period (i.e...COVID-19). But here we are, and I will... read moreHave never experienced a relocate that was soo easy and gratifying. Everyone from the sales rep to the pickup, storage & delivery performed
beyond my expectations during this rather difficult 3 month period (i.e...COVID-19). But here we are, and I will use these folks again and will highly recommend them to any and everyone in the future. So much of my satisfaction with the entire team lies with the driver on both legs of this adventure... Luis Lopez. Simply a can-do guy with an outstanding attitude (hard to find those guys these days). thanx Luis!!! read lessThomas L.8/11/2020 -
Great moving experience. They were on time and professional. We also used them to move a large desk/hutch and again perfection. Have recommended them to family and friends.
Sally E.8/14/2020Luis Lopez was amazing! Prompt, efficient and very professional. Our loading crew was great and made things so easy. I'm deducting one star because, although Luis was on time and ready to unload, the crew that was supposed to meet... read moreLuis Lopez was amazing! Prompt, efficient and very professional. Our loading crew was great and made things so easy. I'm deducting one star because, although Luis was on time and ready to unload, the crew that was supposed to meet Luis to unload showed up an hour and a half late. Luis had actually started unloading the truck by himself! I would definitely recommend Smooth Move. read less
Renee F.8/29/2020Google U.8/31/2020What an incredible moving Co. Very easy to set up and schedule for my move.
Moving is usually very stressful, but the crew at Smooth Move made it quick and easy from the initial scheduling to the finish of the... read moreWhat an incredible moving Co. Very easy to set up and schedule for my move.
Moving is usually very stressful, but the crew at Smooth Move made it quick and easy from the initial scheduling to the finish of the move . The crew was nothing but professional with all that the move involved and had my old house loaded up in no time .
The unloading was just as Smooth as in their name .
So glad I went with Smooth Move , will definitely use them again for all future moves and relocations.
A+++++++ read lessGregory T.9/04/2020 -
Amazing experience. On time, friendly, professional. As stressful as moving out of state is, especially for seniors, the Smooth Move team made it happen without a hitch. Keith came to my house and gave a firm estimate which became the... read moreAmazing experience. On time, friendly, professional. As stressful as moving out of state is, especially for seniors, the Smooth Move team made it happen without a hitch. Keith came to my house and gave a firm estimate which became the final cost. Not a single hiccup in the entire process. The loaders were very thorough in wrapping the furniture and loose items, and careful in loading to the truck. I had to remove a window in the house to remove a large couch. They helped me replace it. Louie, the driver was awesome. The street at the new home in Texas is narrow, had a low spot and one way in and out. He demonstrated his skill in managing these obstacles and had the truck in front of the house on time. Everything arrived in the same condition as it was in the old house. My wife and I chose Smooth Move based on the stellar reviews. Now were adding ours. read less
Jeff H.9/07/2020Excellent!! They were quick, friendly and incredibly helpful. They moved about seven truckloads of equipment out of our building and relocated it without any damage to the equipment or building. Jose and his team removed one incredibly large, heavy piece... read moreExcellent!! They were quick, friendly and incredibly helpful. They moved about seven truckloads of equipment out of our building and relocated it without any damage to the equipment or building. Jose and his team removed one incredibly large, heavy piece of equipment out of the building that everybody else said that it was going to be impossible. They did a miracle and it was an absolute pleasure working with them. Thank you guys!!! read less
Keith B.9/14/2020 -
Haddon was cool and creative coming up with a solution for my move. Aaron was a great first contact and accommodating and Andrew delivered and took excellent care during moving day. Moving house is a stress. They made it easy... read moreHaddon was cool and creative coming up with a solution for my move. Aaron was a great first contact and accommodating and Andrew delivered and took excellent care during moving day. Moving house is a stress. They made it easy (as can be) and I am appreciative. read less
Mark D.10/08/2020I highly recommend Smooth Move USA. From booking, to moving day, they didn't disappoint. The four movers were prompt, professional and took such great care of our things. The pride in their work was evident. Supporting... read moreI highly recommend Smooth Move USA. From booking, to moving day, they didn't disappoint. The four movers were prompt, professional and took such great care of our things. The pride in their work was evident. Supporting local businesses who provide great customer service. read less
Janet B.10/18/2020I really appreciated David K's honesty. I didn't realize when requesting a quote that they were based in Bakersfield, and David was upfront with the service costs that would be charged to make my move happen. If I'm ever moving... read moreI really appreciated David K's honesty. I didn't realize when requesting a quote that they were based in Bakersfield, and David was upfront with the service costs that would be charged to make my move happen. If I'm ever moving in the Bakersfield area, I'll definitely use these guys to move, just based on the customer service I received. read less
Nicole M.11/10/2020 -
Great job!! From first contact until last item was unloaded. Very helpful with everything. Great folks to work with. Thanks!!
Google U.11/30/2020I recently moved using Smooth Move (Mentors Moving and Storage). An unfortunate situation occurred where during my upload, someone stole my computer out of the back of their truck. The Operations Manager replaced my stolen computer at their expensive and... read moreI recently moved using Smooth Move (Mentors Moving and Storage). An unfortunate situation occurred where during my upload, someone stole my computer out of the back of their truck. The Operations Manager replaced my stolen computer at their expensive and went above and beyond what any other movers would have done. I can highly recommend this company and will use them again myself. read less
Jon S.12/14/2020They were respectful and because of COVID kept their distance and worn masks properly the whole loading and unloading process
Katie L.12/16/2020Noel did a fantastic job with my move. He was very professional, courteous, and considerate. He and Andrew were very protective of my belongings and nothing got broken or even scratched. They were respectful of my... read moreNoel did a fantastic job with my move. He was very professional, courteous, and considerate. He and Andrew were very protective of my belongings and nothing got broken or even scratched. They were respectful of my need to feel safe during COVID and wore their masks and made sure to keep proper distance. I also appreciated the followup to make sure I was happy with the service. I have recommended them to friends and coworkers and would use them again. read less
Andrea C.1/09/2021